Return Policy

Shipping & Returns-

Shipping -

  • At checkout, we’ll provide you with an estimated delivery date for your order based on your shipping method. Enjoy FREE standard Shipping on all orders for LIMITED time only.

Eligibility for Returns - 

  • Within 30 days of purchase, we accept returns for unwashed, and unaltered items. Items must be returned in original packaging with all tags attached. A refund will be issued to the original form of payment at the original selling price.
      
  • Return shipping costs are borne by the customer, unless the item is defective or damaged.
      
  • Refunds are processed after we have received the product and it passes the inspection. Approved refunds will be processed to your original payment method within 7–10 business days after we receive the returned item. For change-of-mind returns, store credit may be offered.

 

Non-Returnable Items

  • All clearance items are final sales with no returns.

Damaged or Defective Products

  • If your order arrives damaged, please email us at returns@rooted-hands.com with your order number and clear photos within 48 hours. We’ll arrange a replacement or issue a full refund.